Rignts and Complaints

Local level

For a complaint about the services in an institution, an intermediate or family-type resource or concerning medical services received in an institution, the user may address themselves to the local commissioner for complaints and service quality for the institution concerned.

Regional level

For a complaint about a service offered by the Agence de la santé et des services sociaux de la Montérégie, an ambulance company, a community organisation, a private residence for the elderly or an organisation under contract to the Agence de la santé et des services sociaux de la Montérégie, the user may address themselves to the regional commissioner for complaints and service quality.

Find a service

Map of the Montérégie network 

See
map

La Montérégie

3 CISSS +
9 réseaux locaux de services

Carte du réseau de la montérégie

811 - INFO-SANTE