Info-santé 8-1-1 (Health Information Line)

Easy to remember, 8-1-1 may be called anywhere in Quebec. It is a free service, available 24 hours a day, 7 days a week.

• Are you worried about your health or that of someone close to you?
• Do you wish to know if you should go to an emergency room, a health and social services centre (CSSS) or go to a clinic to receive care?
• Who should I consult?

Call 8-1-1 and speak directly to a health professional. A service which is available 24 hours a day, 7 days a week.

What is Info-Santé 8-1-1?

Info-Santé 8-1-1 is a professional telephone consultation service which is an important component of front line healthcare services. It allows for a response to certain common health-related questions, or to direct a person to the appropriate entry point in the health and social services system. It is a part of the complementary services of the CSSS, medical clinics and family-practice groups (GMF), who will take charge of the patient with a particular health problem.

However, when an URGENT problem appears, you should go to the Emergency room when possible or call 9-1-1 to request help (police, ambulance, fire department).