CLSC Samuel-de-Champlain

The institution’s policy on breastfeeding is to create conditions conducive to the promotion and protection of breastfeeding, while supporting families regardless of how they choose to feed their newborns.

The CISSS de la Montérégie-Centre is a “Baby Friendly” institution in accordance with the criteria set by the World Health Organization (WHO).

Recognized worldwide, the “Baby Friendly” certification aims to create care settings where breastfeeding is the norm. Its purpose is to ensure that each child has the best possible start in life. Certification is the result of implementing best practices, part of which is complying with the International Code of Marketing of Breast-Milk Substitutes.

For full details about the “Baby Friendly” program and the conditions that accredited institutions must meet, visit the Ministère de la Santé et des Services sociaux’s website.

SERVICES PROVIDED

• Prenatal classes: Inform future parents about breastfeeding to help them make an informed decision about how to feed their newborn and teach them the best techniques for making breastfeeding a pleasant experience.
• Prenatal practical workshop: Familiarize future parents with breastfeeding positions and review the basic concepts of breastfeeding before baby’s arrival.
• Postpartum home visit: Breastfeeding support provided by a specialized prenatal nurse a few days after you return home from the hospital.
• Pairing with a breastfeeding support mom: Community organizations match interested couples with a breastfeeding support mom.

Useful links

For more information about local resources and their activities, visit the following sites: 
www.mam.qc.ca or www.lamereaboire.org.

The aim of palliative care is to manage symptoms and provide physical and emotional comfort to users who are nearing the end of their life.

For more information about the Act respecting end-of-life care, visit the Government of Québec’s Portail santé mieux-être.

Palliative care at home

Under certain circumstances, our CLSCs provide palliative care to preterminal or terminal patients who want to stay at home for as long as possible or even until the end.

Care and services provided

• Medical follow-up
• Nursing care
• Hygiene and comfort care
• Psychosocial support for caregivers
• Occupational therapy

After you have been given a prognosis by a doctor, a social worker, nurse, or other professional will guide you through the process.

To prevent the spread of HIV and hepatitis, injection drug users can obtain sterile injection equipment and a syringe disposal container by visiting their local CLSC during business hours.

For more information, visit: http://sante.gouv.qc.ca/en/repertoire-ressources/cami/

SIDEP services are specifically intended for:

1. people who inject or inhale drugs;
2. sex workers;
3. men who have sex with men;
4. transgender people;
5. at-risk youth;
6. inmates and former inmates;
7. Aboriginal people;
8. people from countries where HIV is prevalent.

The free and confidential services are provided by a nurse clinician.

The services include:

• Screening for STIs (HIV, syphilis, chlamydia, gonorrhea, hepatitis B and C);
• Preventive vaccination (hepatitis A and B, HPV, and other vaccines);
• Distribution of condoms, lubricant, and sterile injection equipment;
• STI prevention and information;
• Access to the morning-after pill and prescription of the birth control pill;
• Referral to the appropriate resources, as needed.

If you are a man who has sex with men AND you are showing symptoms of an STI, OR if you want pre-exposure or post-exposure prophylaxis, you can contact the Clinic SIDEP+ Montérégie-Centre, which is dedicated exclusively to men who have sex with men.

SIDEP services are also provided by various community organizations.

To obtain a summary of your medical record, a specific document from your medical record, or a medical certificate, you must send a dated and signed written request to our Medical Records department by mail, fax or email (for confidentiality reasons, no document will be sent to you by email).

• Archives médicales
  CLSC Samuel-de-Champlain
  5811 boulevard Taschereau Brossard, QC  J4Z 1A5
  Fax: 450-445-6755
  Telephone: 450-445-4452, ext. 612348
  Email : divulgation.clsc.cclm.cisssmc16@ssss.gouv.qc.ca

The following information is needed to process your request:

1. Full name of the user
2. Date of birth of the user
3. User's mother full name
4. Nature and dates of information requested
5. Name and mailing address
6. Your phone number

Don’t forget to:

• sign and date your request;
• indicate when you need the information by.

There are two ways you can make sure you obtain all the information you need:

• Option 1: Write the above-mentioned information on a sheet of paper.
   
• Option 2: Fill out the “Authorization to release information contained in the medical record”
  • French version of form
  • English version of form

Fees

In accordance with the Regulation respecting fees for the transcription, reproduction or transmission of documents or personal information, fees may apply depending on the type of request and the number of documents required by the user, their legal guardian, or their mandatary. Medical Records will be able to inform you of the amount payable. For more information, contact Medical Records. 

Vaccination registry

To obtain a copy of your vaccination registry, you must fill out the Access to information on vaccines request and submit your request to:

Centre intégré de santé et de services sociaux de la Montérégie-Centre
Service des archives - Accès registre vaccination
CLSC de la Vallée-des-Forts
978 boulevard du Séminaire Nord
Saint-Jean-sur-Richelieu, QC  J3A 1E5
Fax: 450-347-3275

Various mental health services are provided by our professionals for people with severe or persistent mental health problems, such as recurrent depressive disorder, severe anxiety disorder, personality disorder, etc.

If you think you need mental health services, you can call the psychosocial intake department at your local CLSC or show up in person. Your doctor can also refer you to the mental health access desk, where you can obtain services appropriate to your situation.

The Quebec program for mental disorders (Le Programme québécois pour les troubles mentaux - PQPTM)

The PQPTM employs a range of care and services, in particular self-care, groups, support interventions or psychotherapy. It provides access to specific mental health services provided by a multi-disciplinary team.

Self-care is easily accessible and recognized as effective when offered at the right time, in the best and most appropriate manner. It offers strategies which are designed to improve the person's knowledge, tools and skills, so that they are better equipped to deal with difficulties and can play a pro-active role in an initiative to improve their quality of life and mental health.

Self-care can involve:

• Information on the symptoms or disorder being experienced;
• Suggestions for activities;
• Life-style advice.

Consult the psychological education guides and self-care guide (in French only).

You can consult a CLSC nurse for several different health issues. With an appointment, they can give you advice and care following an injury or a surgery, or if you have a chronic disease.

Examples of nursing care:

• Administration of medications;
• Dressings;
• Removal of stitches, butterfly closures or staples;
• Wound care;
• Etc.

At the CISSS de la Montérégie-Centre, users can meet individually with a nutritionist for eligible health problems.

The nutritionist will work with you to develop a nutrition therapy plan to better control your health problem and will also help you follow the plan. At the end of the consultation:

• you will have a better understanding of your health problem;
• you will know the best diet for your condition;
• you will have concrete advice to follow.

This service is available to people with an eligible health problem. To qualify for this service, you must live on the territory of the CISSS de la Montérégie-Centre.

• Available year round
• Free
• The number of meetings depends on the nutritionist’s assessment

The postpartum follow-up nurse from the CLSC provides support for grieving parents after they have left the hospital and offers multidisciplinary services to meet families’ needs.

With your consent, they may meet with you at home or refer you to our psychosocial services, if necessary.

A nurse will contact you after the birth of your child, within a few days of your discharge from the hospital. If you want, you can set up a time for the nurse to meet with you at home.

During this visit, they will assess your health and that of your baby. They will also be able to answer your and your partner’s questions to help you adjust to your new role as parents.

• Advice about your baby’s development
• Advice about your baby’s care and feeding
• Referral for a psychosocial intervention
• Referral to a community resource

Other services are also available for new parents.

Breastfeeding clinic or postpartum follow-up

• Consult our Breastfeeding support page for more information.

See the guide entitled From Tiny Tot to Toddler.

Prenatal meetings are designed to help expectant parents prepare for the pregnancy and equip them with the tools they’ll need for the birth of their child. Participants will find answers to their questions and have the opportunity to meet other future parents. The classes are strongly recommended during a first pregnancy.

You can register as of the 12th week of pregnancy.

Are you a pregnant teenager? If you’re interested, you can receive individualized services. Contact the Integrated perinatal and early childhood services (SIPPE) at 450‑443-7400, ext. 2825 (French-speaking users) or ext. 2826 (English-speaking users).

The CLSC is main access point for all pediatric, adolescent and adult psychosocial and mental health services. Our professionals can help you identify and find solutions to your marital, family or relationship problems, personal crises, problems with family and friends, and adaptation and social integration issues.

The intake, analysis, orientation and referral (IAOR) worker will analyze the situation and refer you to the appropriate services at the CISSS or to specific community resources.

Support services

The social workers provide assessments, crisis intervention, follow-up, treatment, restructuring or social reintegration services for people experiencing problems related to:

• Adjusting to pregnancy-related changes;
• Childhood development;
• Adjusting to school life;
• Eating disorders;
• Behavioural/attention disorders in children or teens, with or without hyperactivity;
• Dropping out of school;
• Parent-child or parent-teen relationships;
• Couples relationships;
• Burnout;
• Job loss;
• Psychological distress;
• Anxiety disorders, depression;
• Crisis situations;
• Physical, sexual or verbal violence;
• A change in living environment;
• Social integration or adaptation;
• Violation of rights;
• Financial or material problems affecting bodily or social integrity;
• The need for housing;
• The need for respite care, sitting services or emergency assistance;
• Loss of autonomy due to aging, physical or intellectual disability, or chronic disease.

Crise Ado-Famille-Enfance (CAFE)

A crisis blows up in your family and you don’t know where to turn because it’s during the night or weekend?

Every night of the week and on weekends, the Crise Ado-Famille-Enfance team quickly comes to the aid to families who are having a crisis with a child or teen aged 5 to 17 with behavioural problems. The team will respond within 2 hours of your call.

Please consult the Crise-Ado-Famille-Enfance (CAFE) page.

Programme Premier épisode

The team Premier épisode offers evalutaion and intervention services to people between the ages of 12 and 35 who have symptoms of psychosis or who are experiencing a first psychotic episode.

More information about the program (french only)

The Quebec Mental Health Program (PQPTM)

The PQPTM focuses on a range of care and services, including self-care, groups, supportive interventions and psychotherapy. It provides access to specific mental health services delivered by a multidisciplinary team.

Self-care is easily accessible and recognized as effective when offered at the right time, in an appropriate and optimal way. Self-care strategies are designed to improve a person's knowledge, tools and skills. The person is then better equipped to cope with difficulties and take a proactive role in improving his or her quality of life and mental health.

Self-care can include :

• information on symptoms or the disorder experienced;
• suggestions for activities;
• advice on lifestyle.

Consult the psychological education guides and self-care guides available to date (french only)

Services Jeunes en difficulté (JED)

The Services Jeunes en difficulté team offers services for young people, from infancy to adulthood, who present behavioral problems or have difficulties with social adaptation, anxiety, relationships, family problems, etc.. Workshops or meetings on parenting skills, anxiety, ADHD and co-parenting are offered to help parents identify problems and use the right tools to find solutions. This program is also aimed at young people who need appropriate help to ensure their safety and development (abuse, neglect, etc.) or to prevent these from being compromised.  

Other care and services

To obtain care or services, or to find a psychotherapist you feel comfortable talking to, contact one of these resources:

• Info-Santé 811 and Info-Social 811;
• your family doctor;
• the Ordre des psychologues du Québec;
• community organizations.

The objective of the refugee clinic is to provide health care and services to recent arrivals. As an anchor point in the healthcare system, it helps refugees get off to a better start in their new country.

The people referred to the clinic have immediate access to:

• an initial assessment service;
• a physical health work-up;
• a psychosocial wellness work-up;
• a multidisciplinary team comprised of doctors, nurses, social workers, and specialized nurse practitioners.

Treatments are also available on an ad hoc basis.

The team can also refer users to the right network resource (Québec Family Doctor Finder, vaccinations, psychosocial services, specialists, etc.).

The services are intended for refugees who are sponsored by the government, an organization or a family, or referred by the Maison internationale de la Rive-Sud

To authenticate or renew your health insurance card, choose one of the two following options.

If you have a driver’s license

Go to a Société de l’assurance automobile du Québec (SAAQ) outlet with all the required documents, including the renewal notice for your health insurance card.

If you don’t have a driver’s license

If less than 6 months have passed since the renewal date and you have an appointment with a doctor in the next few days: 

Go to your local CLSC to have your application authenticated; you must bring all the documents required by the Régie de l’assurance maladie du Québec (RAMQ).

A list of these documents is included with the renewal notice from the RAMQ. Among other things, you will need two pieces of ID and a recent photo. Visit the RAMQ website for more information about the photo specifications.

Asthma and chronic obstructive pulmonary diseases (COPD) education centre

Our asthma and CPOD education centre can help you learn to live and cope with a lung disease, such as bronchitis, emphysema or asthma. Our professionals will teach you breathing techniques and follow up on all aspects related to your treatments and medications. You can also meet one-on-one with a respiratory therapist for free.

Other home care services are also available for people with COPD.

Also consult the centre d’accompagnement et d’intervention en maladies chroniques (CAIMC) page.

Our CLSC provides vaccination services for children and adolescents aged 2 months to 17 years, including all vaccines stipulated in the Québec Immunisation Program’s (QIP) regular vaccination schedule.

Why vaccinate your child? 
Vaccinating your child helps to protect them against certain serious diseases.

Your child cannot be vaccinated if they…

• Have an acute, moderate or severe illness, with or without fever;
• Have previously had a severe allergic reaction to a vaccine component, such as eggs.

In case of doubt, talk to your doctor or call Info-Santé at 811.

The vaccination of infants and toddlers aged 2 months up to 4 years is done by appointment at your local CLSC. You must bring your child’s vaccination booklet.

The vaccination of children and teens aged 4 to 17, including the human papilloma virus (HPV) vaccine, is usually done in school, either in grade 4 or grade 9. If your child was absent on vaccination day or if they need additional vaccines, you can make an appointment at your local CLSC.

Most vaccines for infants, children and teens are free.

Youth clinics are open to you if you are between the ages of 12 and 24.

You can meet with healthcare professionals, such as a doctor, a nurse or a social worker.

Our service is free and confidential, and you’re guaranteed to see someone quickly.

You can ask to see a doctor or a nurse if:

• You have questions about your sexuality;
• You want information about birth control, sexually transmitted and blood-borne infections (STBBIs), etc.;
• You need to be treated for an STBBI, infection, etc.;
• You need emergency contraception;
• You need a pregnancy test;
• You need a referral for an abortion;
• You have questions about your tobacco or drug use.

If you use injection drugs, you can also see our Syringe exchange and recovery page.