Coronavirus (COVID-19)

CISSS de la Montérégie-Ouest

 

On continueThe CISSS de la Montérégie-Ouest is monitoring the coronavirus (COVID-19) situation very closely. We have created this page as a central resource to answer all your questions.

Information about COVID-19

For the latest developments, please visit the website of the Ministère de la Santé et des Services sociaux; the information on that page is updated regularly.

For the number of cases in the Montérégie region, you can check the Direction de la santé publique de la Montérégie Facebook page.

The MSSS has also produced a Self-Care Guide - COVID-19 designed to help citizens make the best possible decisions for their own health and the health of their loved ones during the COVID-19 pandemic.

More specifically, it contains information about how best to protect against COVID-19, how to take care of themselves or provide basic care to family members, and when and who to consult if they require care and services. Download it today!
 

Worried about your health?

If you think you might have COVID-19 or have one of the following symptoms: 

  • cough;
  • fever;
  • difficulty breathing;
  • sudden loss of smell or taste, without nasal congestion;
  • sore throat;
  • unusual shortness of breath;

Fill the COVID-19 Symptom Self-Assessment Tool or call the coronavirus information line at 1-877-644-4545.

You can get an appointment quickly at a designated testing clinic by filling out the online form : cv19quebec.ca.
 

Wearing a face covering in public settings in the context of the COVID-19 pandemic

Wearing a mask or face covering that covers the nose and mouth will also be mandatory in enclosed or partially enclosed public places from July 18, 2020 for people age 10 and over. For more information, click here.

Are you feeling stressed, anxious or depressed? 

You’re not alone. The current pandemic can affect people differently, both physically and mentally. Various resources are available to help you: 

You would like to contribute ?

Would you like to contribute by helping with testing and epidemiological investigations? We are also recruiting for the COVID-19 vaccination campaign.

Express your interest. Click here

We are looking for:

  • people to administer COVID-19 screening tests and review results (members of a professional order authorized to perform or review these tests);
  • people qualified to conduct epidemiological investigations (healthcare professional, police officers, etc.).
     
  • temporary staff to supplement the vaccination clinic teams (vaccinators, reception staff, administrative staff, maintenance staff).

Interested people are asked to fill out the registration form at jecontribuecovid19.gouv.qc.ca.
 

Vaccination against COVID-19

The COVID-19 vaccination campaign is currently underway in Montérégie for targeted priority groups. 

Please note that an appointment is mandatory.

It is not possible to get an appointment by calling your CLSC.

To make an appointment, please visit quebec.ca/vaccinCOVID

If you are unable to do this online or if you are having difficulty, please ask a relative or call 1 877-644-4545.   

Visits and outings - UPDATE (June 28, 2021) 

Hospital visits – Green zone

As of Monday, June 28, 2021, the Montérégie region is moving into the green zone. In addition to informal caregivers, people can once again visit with users under certain conditions:

  • A user can have a maximum of 2 visitors at a time.
  • Visitors must respect the 2-metre physical distancing rule and wear a procedure mask at all times.
  • Visitors can once again bring or have flowers, gifts, and meals (homemade or restaurant) delivered to a user.
  • In some units where users are more vulnerable (e.g., oncology), the rules on visitors may be stricter. If in doubt, visitors should contact the unit before going.
In the Emergency department:
  • Visits are permitted every day from 2 PM to 3:30 PM and from 7 PM to 9 PM.
  • Only one caregiver per user is allowed. The caregiver must always be the same person. No additional visitors will be permitted, unless there is a humanitarian reason (end of life).
  • The CISSS de la Montérégie-Ouest has the right to stop visits at all time, without prior notice, should the conditions of the Emergency department require it.

Note that the government guidelines on visitors also apply to employees.

COVID-19: Individuals, informal caregivers, and visitors who have been diagnosed with COVID-19 in the previous 14 days, who are under investigation, or who are symptomatic are not permitted in hospitals.

Informal caregivers
Who can be an informal caregiver?

Anyone who, on a continuous or occasional basis, provides support to a loved one who has a temporary or permanent disability and with whom they share an emotional bond, whether or not they are family. Support is provided on a non-professional, informal basis and regardless of the loved one’s age, living environment, or the nature of their disability, whether physical, psychological, psychosocial, or otherwise. Support can take a variety of forms, such as personal care assistance, emotional support, or help with organizing care.

Visits for humanitarian reasons

The following circumstances may allow for visits for humanitarian reasons:

Family of a user at the end of their life;

Parents of a hospitalized child;

Significant person of a user admitted to a maternity and/or delivery room;

Anyone needing to visit a user for any other humanitarian reason.

Please note that visits for humanitarian reasons must be authorized by a department head, coordinator, or director at the CISSS de la Montérégie-Ouest.

Walking around in hospitals

Visitors and users whose medical condition permits can once again walk around in hospitals, for example, to the cafeteria or outside for fresh air.

Temporary discharge

Users may be granted a temporary discharge depending on their medical condition.

Return of personal effects

Given the loosening of restrictions on visitors, the measures relating to personal effects no longer apply.

CHSLDs

CHSLD de Vaudreuil

CHSLD Laurent-Bergevin

CHSLD Cécile-Godin 

CHSLD de Châteauguay 

CHSLD de La Prairie 

CHSLD Docteur-Aimé-Leduc

CHSLD de Rigaud 

CHSLD de Coteau-du-Lac

CHSLD de Saint-Rémi

CHSLD d'Ormstown

CHSLD du comté de Huntington

Feel free to contact your long-term care centre if you have any questions.


To consult all the measures, click here: Level 1

Thank you for your understanding and cooperation.

All our specimen centres have now reopened, but by appointment only, via Clic Santé.  

IR-FTR and CAR for ID-ASD-PD user

Speak to your case worker for more details.

Of course, visits will not be allowed if there is any risk whatsoever associated with the resident, the visitor, or the other residents.

Useful link: Prévenir le déconditionnement moteur, social et psychologique

 

Strong network of community services

What community services are available during the pandemic?

The community organization and public health team has put together a directory of community services available across the territory.

Check it out now (English).

You’ll have access to the full range of programs and services available.

How can I help?

Want to help out during the pandemic? Contact your local Centre d’action bénévole (Volunteer Bureau).

For more information, see the full article (French only).
 

A guide to preventing deconditioning in isolated seniors amid the COVID-19 pandemic

Eating a healthy diet and staying active are essential for maintaining good health. The exceptional situation caused by the COVID-19 pandemic is changing many aspects of our lives and may have negative effects on nutrition as well as mental and physical health. This is especially true for seniors who are isolated in their communities. These individuals are at high risk for loss of autonomy and deconditioning both physically and mentally.

This guide contains tips and advice to help people 70 years of age and older, despite COVID-19, to:

  • Stay healthy;
  • Maintain independence;
  • Take care of oneself;
  • Limit the risk of falling;
  • Maintain physical strength. 

Consult the guide 

Who are informal caregivers?

Informal caregivers are essential partners whose role is all the more important amid the COVID-19 pandemic.

Who can be an informal caregiver?

Anyone who, on a continuous or occasional basis, provides support to a loved one who has a temporary or permanent disability and with whom they share an emotional bond, whether or not they are family. Support is provided on a non-professional, informal basis and regardless of the loved one’s age, living environment, or the nature of their disability, whether physical, psychological, psychosocial, or otherwise. Support can take a variety of forms, such as personal care assistance, emotional support, or help with organizing care.

What are humanitarian reasons?

  • Family of a user at the end of their life;
  • Parents of a hospitalized child;
  • Significant person of a user admitted to a maternity/delivery room;
  • Anyone needing to visit a user for any other humanitarian reason.

Tools for caregivers

Caregivers are essential partners whose role is all the more important amid the COVID-19 pandemic. In order to support caregivers, we have put together relevant information about a variety of topics in the COVID-19 toolbox. You will find in this page :

  • Information sheets for caregivers
  • Documentation from the Ministère de la Santé et des Services sociaux
  • Help resources 

 

General information

Pandémie COVID-19 : Faits saillants de la semaine (French only)

Les équipes du CISSS de la Montérégie-Ouest en action depuis plusieurs semaines! (French only)

Cafeterias – No cash accepted

Clinique jeunesse – Services disponibles sur rendez-vous (French only)

Le CISSS de la Montérégie-Ouest et la Distillerie 3 Lacs, un partenariat prometteur (French only)

 

Security guards

For safety reasons, we have increased the presence of security guards at the entrances to our facilities.

The role of the security guards is to:

  • Greet users and ask them a few questions related to the new measures:
    • Have you travelled anywhere?
    • Do you have a fever, cough, or problems breathing?
  • Make sure that everyone entering our facilities washes their hands.
  • Make sure that people with respiratory symptoms wear a mask.
  • Limit the number of visitors (based on temporary restrictions).

#angegardiendureseau recognition movement

At a time when we are all affected by this unprecedented situation, healthcare workers are on front lines in the fight against COVID-19. The CISSS de la Montérégie-Ouest applauds the dedication of all healthcare workers, whom our premier regularly refers to as our “guardian angels.” 

Link to the full article (French only).