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COVID-19 toolbox

CISSS de la Montérégie-Ouest

The pandemic is likely to affect everyone, regardless of age or occupation.

Are you (or a loved one) feeling stressed, anxious, or depressed? Rest assured: This is normal and you’re not alone!

Psychological distress: Do you recognize the signs?

It’s not always obvious when someone you know—or even yourself—is experiencing psychological distress. However, there are certain signs that point to something being wrong:


1. PHYSICALassiette

  • Headaches/neck tension
  • Digestive issues
  • Sleep problems
  • Loss of appetite



  • Concerns and insecurity
  • Feeling overwhelmed
  • Negative perception of everyday things or events
  • Feeling discouraged, sad or angry


3. BEHAVIOURALverre de vin, alcool et médicaments

  • Problems concentrating
  • Irritability, aggression
  • Isolation, withdrawal
  • Addictions (alcohol, drugs, medication, gambling)

Health advice

Some people are at higher risk for psychosocial problems. Pay close attention to people:

  • who are ill, or who have a health problem or are experiencing a loss of autonomy;
  • who use psychoactive substances (alcohol, drugs, medication) or who have an addiction problem;
  • who live alone or who don’t have much family or friends (including people who live with one or more vulnerable individuals);
  • who have lost their job or who are having a hard time making ends meet;
  • who are grieving or lost a loved one during the pandemic;
  • etc.

For information purposes only; non-exhaustive list.


Are you worried about yourself or a loved one? There are many helpful resources out there!

 Our CLSC workers tell you about it (videos in french)

Ça ne va pas? Nos intervenants psychosociaux en CLSC sont là!

 Des services adaptés au contexte de pandémie

Intervenir différemment auprès des jeunes et leur famille 



Are you worried about yourself or a loved one? We’re here for you!

Help is just a phone call away:
450-443-4413 (toll-free: 1-866-964-4413)

Helpful documents

Taking care of yourself

Pandemic or not, everyone is likely to experience distress at some point in their lives, regardless of what they do for a living. Check out tools/resources/health advice on themes such as: 

  • stress, anxiety, anger, depression, and suicidal thoughts;
  • financial problems;
  • family life and marital/family problems.

Visit the page!

Taking care of our children and teens (support for parents)

We’ve put together several useful links to help you:

  • explain COVID-19 to children;
  • help manage stress and anxiety;
  • cope better with the lockdown;
  • keep children/teens busy;
  • improve your telework/family balance;
  • and much more!

Visit the page!

Seniors’ zone

There are several tools available. 

Deconditioning guide - Age 70 and over  

This guide contains tips and advice to help people age 70 and over, despite the COVID-19 pandemic, to:

  • Stay healthy;
  • Maintain their independence;
  • Take care of themselves;
  • Limit their risk of falling;
  • Preserve their physical strength.
Case-finding: My Home, My Choice

The CISSS de la Montérégie-Ouest, in collaboration with community organizations and various community partners, has set up a project to identify seniors age 75 and over who need help maintaining their independence.

To find out more, visit the page dedicated to this project

Useful links

We’ve put together several useful links: 

Tools for caregivers and the bereaved

Informal caregivers are essential partners whose role is all the more important amid the COVID-19 pandemic.

Sadly, some people may also be living with the loss of a loved one, whether or not related to COVID-19. This is a life-changing event, and unfortunately the pandemic has changed the way people are able to grieve.

For that reason, we’ve put together some relevant information to support caregivers and bereaved individuals.

For more information, click here!

Pregnant and breastfeeding women

Tools for partners

A toolkit has been developed on psychosocial support, well-being, and the identification of psychological distress. It is mainly designed for: 

  • social housing and community resources;
  • community organizations;
  • child care services;
  • municipalities;
  • schools (including adults).