Your stay at Hôpital Anna Laberge

CISSS de la Montérégie-Ouest

Visiting hours

Coronavirus (COVID-19): Instructions for visitors
 

Regular visits

  • From 12 p.m. to 9 p.m., daily
  • Maximum of two visitors at a time per patient
  • There is no age restriction. However, some preparations may be required for children visiting a hospitalized parent.

Visits - Special cases

Pediatrics

  • The parents are allowed at all times.
  • Special arrangements can be made for one of them to always stay the night with their child.
  • Other visitors must comply with the regular visiting hours.

Intensive care

  • One visitor at a time.
  • 15 minutes per hour.
  • Daily between 10 a.m. and 12 p.m., 2 p.m. and 4 p.m., and 7 p.m. and 9 p.m.

Emergency

  • One support person at a time.
  • At all times.
  • Both parents are allowed to be present for young children.

Day surgery

  • At all times on the day of the procedure.
  • One support person at a time.
  • Both parents are allowed to be present for young children.

Birth pavilion

  • From 12 p.m. to 9 p.m., daily.
  • Limit of 2 people at a time.
  • The spouse or other significant person and the baby’s siblings are allowed at all times.

Palliative care

  • There are no restrictions on the number of visitors or time of day.
  • Adjustments can be made to accommodate the patient’s friends and relatives.

Important

All visitors must comply with infection prevention measures. Avoid visiting the hospital if you or another visitor has a fever, the flu, diarrhea or a contagious disease. Postpone your visit for a few days.

Services available

We offer patients and visitors several services to make their time at the hospital easier and more pleasant.

Gift shop 

Boutique Enchantée, located on the ground floor, carries a range of gifts, newspapers, magazines and sweets. Business hours: Monday to Friday, 8 a.m. to 8 p.m.; Saturday, 11 a.m. to 8 p.m.; and Sunday, 11 a.m. to 5 p.m.

Hairdresser and barber

Ask the staff in your care unit about the prices and schedule and how to make an appointment.

Pastoral team 

A pastoral team is available daily. Speak to the nursing staff in your care unit if you’d like a priest to visit you in your room or if you want to spend time in the chapel.

If you are not Catholic and you’d like to see a minister of your faith, our pastoral animators will take the necessary steps to honour your request.

Automated teller machine

A Caisse Desjardins ATM is accessible at all times. It is located in the lobby on the ground floor.

TV rental

The TV rental service is available daily. The fees are payable directly to the rental service manager. To rent a TV, dial 450-699-2425, ext. 4950.

Telephone and incoming calls 

You can receive phone calls in your room. However, remember that other users share your room who are waiting for or recovering from treatment or surgery.

If your room number is lower than 100, family and friends can reach you at 450‑699-2425, followed by 55 and your room number. If your room number is higher than 100, they can dial 450-699-2425, followed by 5 and your room number. You will be billed for long distance calls.

The use of a mobile phone is strictly prohibited in the hospital, as is the use of a laptop with WiFi.

Food

Meals 

The Dietetics department will serve meals in your room between 7:40 a.m. and 9 a.m., 11:25 a.m. and 1 p.m., and 4:30 p.m. and 6 p.m. All meals are produced in accordance with nutrition guidelines. 

Cafeteria

The Les Délices d’Anna cafeteria is located on the ground floor.

  • Monday to Friday, 6:45 a.m. to 7 p.m.
  • Weekends and holidays, 9 a.m. to 7 p.m.