Before you can see a medical specialist, you must first see a family doctor, who will assess your health and refer you to a specialist as needed. If you do not have a family doctor, visit the Québec Family Doctor Finder page.
If the family doctor you see requests an urgent consultation with a medical specialist, they will make the appointment with the specialist themselves.
If you already have a consultation form for an appointment with a specialist completed by your physician, contact the appointment centre of the hospital closest to your home.
Centre de répartition des demandes de service (CRDS)
If the family doctor feels the consultation with the medical specialist is not urgent, they will send the consultation request to a service request dispatch centre (CRDS). The CRDS will schedule the first available appointment with a specialist with a wait time appropriate to your clinical condition. In this case, you do not have to do anything yourself to get an appointment.
Specialities available through the CRDS
- Clinical immunology and allergy
- General surgery
- Internal medicine
- Medical oncology
- Plastic surgery
- Vascular surgery
New system for assigning appointments by the CRDS (service distribution requests centre)
Axelle: New computerized system to make appointments at the CRDS!
Discover Axelle! Our new computerized system to assign appointments to users for whom a request has been sent by a family physician to the Centre de répartition des demandes de services de la Montérégie (CRDS).
What is Axelle?
Axelle is a telephone platform based on artificial intelligence. Depending on the recognition of the platform whether it is a landline or mobile, a telephone call or text message is sent to the user to offer a date and time for an appointment. You must then confirm your acceptance of the appointment orally or by text message, or ask for another time for the appointment in the same way. Watch for it!
For more information about the CRDS, visit https://www.quebec.ca/en/health/finding-a-resource/consult-a-professional/consulting-a-medical-specialist/